Practices miss up to 42% of their calls during business hours — and 85% of those patients never call back. In 7 days, we install an AI-powered virtual receptionist that answers, texts back, books appointments, and follows up with every patient inquiry. Trained on your practice's own information, running 24/7.
Built on the AI technology we run daily for an orthodontics practice and three therapy practices.
Most practices don't lack inquiries — they lose them to slow response. Front desks are overwhelmed at peak times, leaving calls to go unanswered during lunch, after hours, or mid-procedure. Patients seeking urgent or emergency care expect immediate contact and will call the next practice. With about 80% of appointments still scheduled over the phone, every missed call is a missed opportunity.
Every unanswered call gets an instant, friendly text from your AI receptionist — nights and weekends included. It feels like live reception, 24/7.
Trained on your practice's own information, so answers about hours, insurance, services, and booking rules are accurate to YOUR office — not generic.
Understands what the patient needs and routes each inquiry exactly the way your front desk would, booking directly onto your calendar.
Sends automatic confirmations at booking, plus reminders the day before and an hour out. No-shows drop; your schedule holds.
Follows up with patients who weren't ready to book, and requests Google reviews after successful visits at the moment they're happiest.
A live 30-minute session with your front desk: where conversations land, how to reply, and what runs on its own. Plus a one-page cheat sheet.
Kickoff call, account access, we map your booking flow.
AI receptionist configured to your practice and voice.
We fire real missed calls and forms at it until it's flawless.
Front-desk walkthrough + cheat sheet.
AI receptionist on. Every lead answered from here forward.
Follow one form submission with the AI receptionist. Every step below runs automatically — including at 9pm on a Saturday.
From your website, a Google search, or an ad — day or night.
A friendly message from your practice with your live booking link — while your front desk sees the alert in one inbox.
No phone tag. The appointment lands on your existing schedule, confirmed instantly.
A warm, personal-feeling follow-up over the next 7 days — so "I'll call back later" actually comes back. Your team lifts a finger only when a real conversation starts.
Automatic confirmation at booking, reminders the day before and an hour out. No-shows drop; your schedule holds.
"We're not selling you a theory. Our AI receptionist is proven in daily use inside orthodontic and therapy practices, and expanding to dental and emergency care — we've just packaged the install so any practice can have it running in 7 days."
— Steve Cross, Founder, Cross Vision MediaWe monitor, maintain, and improve the AI receptionist monthly: new capabilities, seasonal campaigns, reporting, and unlimited tweaks. Cancel anytime — the build stays yours.
The install catches the demand your practice already has. Our Growth Retainer creates it — monthly video and content built for your practice, running on top of this same AI receptionist. Most retainer clients start exactly where you are now.
Ask about it on your call →No. Your existing practice number stays exactly as it is. The AI receptionist adds a tracking layer behind it so missed calls trigger the text-back automatically.
It runs on our managed practice platform (Nurturely). Platform access and standard texting usage are included in your first 30 days; ongoing platform cost after that is a modest monthly fee we'll cover on the fit call — most practices spend less than one recovered patient visit per month.
The core AI receptionist handles scheduling and general communication — appointment requests, confirmations, review invites — not clinical information. For practices that need full HIPAA-compliant configuration (BAA coverage, secure messaging, PHI-safe workflow design), HIPAA protection is available as an add-on at an additional cost. We'll scope it for your practice type on the call.
One inbox, one 30-minute walkthrough, one cheat sheet. Most of the AI receptionist runs with zero human touch — your team only steps in when a live conversation needs a human.
That's our Growth Retainer — the tiers just above this FAQ. Video content plus your AI receptionist, managed monthly. Many practices start with this install and grow into it; we'll point you to whichever fits on the call.
Tell us about your practice. We'll confirm it's a fit, show you the AI receptionist live, and if you want it — kickoff is Day 1.